Packaging:
Orders for Set-Up (assembled) units are shrink wrapped for shipment. Knock Down (unassembled) units are shrink wrapped and palletized for shipment.
Shipping:
Unless the customer specifies a carrier all shipments will be shipped “best way” prepaid and added to the invoice. Orders may be subject to shipping and handling charges.
Damaged shipments:
While we take great care to ensure the safe arrival of your order by inspecting all items prior to shipment, damage sometimes occurs. You should inspect the items before accepting delivery. If damage is obvious, or suspected, it should be noted on the delivering carrier’s freight bill so that a claim can be filed with the carrier by the party paying the freight bill. We will either file, or assist the customer in filing freight claims due to damages. Please note that refusal of an entire shipment for partial damage will make claim filing and replacement more difficult.
Returned goods:
All returns must be approved in advance by authorized personnel. All items must be in new and resaleable condition to receive credit. We reserve the right to impose a 15% restocking charge if the return was due to no fault on our part.
Terms:
Net 30 days from date of shipping for open account customers. No C.O.D. shipments. We accept MasterCard and Visa. Payment in U.S. funds only, please.
Prices:
We reserve the right to change prices at any time with no prior notice.
Engineering:
While we make every effort to keep our customers apprised of design changes, we reserve the right to make changes to our product line with no prior notice.